E-Bike Safety

In 2025, the NSW Government began requiring that information be provided to customers purchasing e-bikes, batteries or chargers. Please read this information carefully to ensure the safe use of those items.

Road rules

Before using this vehicle, check the applicable local laws relating to your intended use of the vehicle on roads, footpaths, shared paths, bicycle lanes and bicycle paths. More information can be found here.

Charging and storage

To reduce the risk of fire or other damage, only use compatible batteries and chargers (i.e. the same brand as the electrical system of the bike - if you have a Bosch electrical system, use a Bosch charger.)

Charge your vehicle and batteries in an open area away from combustible and highly flammable materials, such as beds, sofas and carpets.

Store and charge your e-bike and batteries in a cool, dry place away from direct sunlight.

Store and charge your e-bike and its batteries away from doorways.

Allow time for batteries to cool before recharging or storing.

Keep batteries away from moisture, heat and impact.

Modification and repairs

WARNING! Modifying or tampering with your e-bike can result in a fire, explosion or electric shock. Do not attempt to repair your damaged e-bike or battery - contact us, and we can advise on safe repairs.

DON’T: 

  • Modify or tamper with any component of this vehicle.
  • Charge this vehicle for more than the recommended charge time.
  • Leave charging batteries unattended or on charge overnight.
  • Use or charge a damaged battery.
  • Use or charge this vehicle if it is damaged.
  • Use batteries or vehicles that are overheating or showing signs of failure, such as swelling, leaking or venting gas.
  • Buy or use a vehicle or battery that has been altered or modified.

Learn more about lithium-ion battery safety: nsw.gov.au/lithium-ion-battery-safety

Fire safety

WARNING! Fires involving lithium-ion batteries can occur rapidly and can be violent, involving toxic smoke and vapours, flames, and molten projectiles.

If your vehicle or battery emits sparks, smoke or flames, evacuate the area and call Triple Zero (000).

Close doors if safe to do so.

Warning signs include:

  • Pungent odours
  • Discolouration, blistering, bulging, or swelling of the casing
  • Leaking electrolyte
  • Heating up and becoming extremely hot to touch
  • Abnormal popping, hissing or crackling sounds, smoke, and fumes

Never touch a swollen or ruptured device or battery with bare hands.

Seek urgent medical assistance if anyone has been exposed to spilled electrolyte, flying debris, smoke or vapours, or flames.

Make sure you know what to do if your device or battery is smoking or on fire: fire.nsw.gov.au/batteries/what-to-do

Battery disposal

Safely separate your vehicle battery for disposal by following these instructions:

  • For bikes where the battery is secured with a key, unlock the battery and depress the securing latch, and the battery can be lifted out.
  • For bikes where the battery is inside the frame without a hatch, the drive unit will need to be unbolted for the battery to be removed. You will need to book this in with our workshop.

WARNING: Do not dispose of this vehicle or components of this vehicle in household or kerbside garbage bins. When disposing of this vehicle or components of this vehicle, check the applicable local waste and disposal laws. Learn how to safely dispose of your device and battery at: epa.nsw.gov.au/safe-battery-recycling 

Certification

The electric bikes we sell have a maximum speed of 25km/h and a maximum continued rated power of 250W.

The below table is a work in progress, as brands send us the information about their certification we are updating it.

 Brand Model Max gross weight Certification standard Approval number
Benno Boost 200kg

Bosch Powerpack
UL 2849
Bosch Powertube
UL 2849
Brompton C Line Electric 110kg EN 15194
Kalkhoff Endeavour 1.B 130kg

Riese & Muller Carrie 200kg EN 15194:2017+A1:2023
Riese & Muller Charger4 160kg EN 15194:2017+A1:2023
Riese & Muller Charger5 160kg EN 15194:2017+A1:2023
Riese & Muller Culture 150kg EN 15194:2017+A1:2023
Riese & Muller Delite4 150kg EN 15194:2017+A1:2023
Riese & Muller Homage4 150kg EN 15194:2017+A1:2023
Riese & Muller Load4 200kg EN 15194:2017+A1:2023
Riese & Muller Multicharger2 175kg EN 15194:2017+A1:2023
Riese & Muller Multitinker 200kg EN 15194:2017+A1:2023
Riese & Muller Nevo4 160kg EN 15194:2017+A1:2023
Riese & Muller Tinker2 135kg EN 15194:2017+A1:2023
Riese & Muller Transporter2 200kg EN 15194:2017+A1:2023
Tern GSD 200kg UL 2849
Tern HSD 180kg UL 2849
Tern NBD 140kg UL 2849
Tern Quick Haul 150kg UL 2849
Tern Quick Haul Long 190kg UL 2849
Tern Vektron 125kg UL 2849
Wombat Rally 200kg UL 2849
Wombat Wagon Auto 200kg UL 2849
Wombat Wagon Sport 200kg UL 2849