Servicing

We're equipped to do full servicing on city, road, touring, Dutch, Bromptons, tandems and more.

We give great service

All our services start when the bike is dropped off, with a thorough inspection of the bicycle by our skilled mechanics. We check it over so that we can give a detailed quote, and we'll email you the details of what we're doing before you leave. Except for rare circumstances, we'll complete the job at the quoted price - even if we have to do more work than we originally thought. Our services also come with a 6-month guarantee, which means that as long as you didn't ask us to do less than we thought was necessary, we'll do any work for free within 6 months.

Most of our services are either same-day or overnight. We carry a huge stock of spare parts but if we don't have an item, we'll order it in. We will do simple repairs like flat tyres on the spot.

Here's what people say about our workshop:

I had a huge service on my inherited Blackman road bike two weeks ago and now it's an absolute joy to ride! The team were super helpful and I received a fully itemised invoice before the service. I won't go anywhere else. -Laura

If I had a car and a flat tyre I would have to wait an age for it to be repaired. This morning I had a flat on my bike. I pushed it from the city to Omafiets and in a flash it was repaired. And with a smile. I love the shop, the atmosphere, the range of bikes and the great caring service. I am a pensioner and saving hard to purchase my first electric bike. There is little doubt where I will be spending my money. Well done. -Richard
Definitely the best bike shop in Sydney, friendly old fashioned customer service. Chris and the team can always be trusted to do a good job! -Rafaelle
Top service guys. Picked up a couple of sneaky issues that could have made the upcoming trip to India a little painful. Thanks a bunch!!
My trusted mechanics. Friendly and honest staff, exceptional service. They'll always advise on what you need and what you don't. Convenient spot in the heart of Redfern just off the bike path. These guys really know how to give bike love. -Cristina

Single Speed Service: $89

If your bike has only one gear, this is the service for you. It includes:

  • Wipe down and clean bike
  • Clean braking surfaces of rims/rotors
  • True and dish wheels in truing stand
  • Clean/face brake pads
  • Lube brake cables
  • Adjust brakes
  • Wipe down and lubricate chain
  • Grease and tighten bolts of mudguards, racks etc.
  • Inflate tyres to correct pressure

General Service: $119

We recommend that bikes have a general service every six months. The General Service includes:

  • Wipe down and clean bike
  • Clean braking surfaces of rims/rotors
  • True and dishwheels in truing stand
  • Clean/face brake pads
  • Lube brake and gear cables
  • Adjust brakes
  • Wipe down and lubricate chain
  • Straighten derailleur hanger and adjust gears
  • Grease and tighten bolts of mudguards, racks etc.
  • Remove and grease seatpost, quill stem
  • Inflate tyres to correct pressure

The General Service does not include labour costs for fitting parts such as new cables, cassettes, chains or shifters, or the cost of parts.

Complete Overhaul: $269

Every year or two, a quality bicycle should be completely overhauled. It will extend the life of the bike, and save you money in the long run. The Complete Overhaul includes:

  • Remove seatpost, stem, wheels, chain, derailleurs, cranks, bottom bracket and forks from frame
  • Clean frame
  • Disassemble, clean and regrease front and rear wheel hubs, replacing bearings and cones if necessary
  • Clean braking surfaces of rims/rotors
  • True wheels in truing stand
  • Disassemble, clean and regrease bottom bracket (incl. chasing threads)
  • Remove headset bearings, clean and regrease
  • Degrease and lube drivetrain components
  • Replace and lube brake and gear housing and cables
  • Straighten derailleur hanger and adjust gears
  • Clean/face brake pads
  • Adjust brakes
  • Grease and tighten bolts of racks, mudguards etc.
  • Inflate tyres to correct pressure

The Complete Overhaul includes a 5% discount on any parts or accessories, plus free installation of any parts and accessories, and includes the cost of new gear and brake cables and housing.

Other repairs

Here is a fairly comprehensive list of repairs we perform:

Assembly

  • Build new adult bicycle from box $100
  • Build new kids bicycle from box $50
  • Remove all parts from frame (for painting) $60
  • Pack bike in freight box $45
  • Remove all components from one frame and transfer to another $269

Brakes

  • Bleed hydraulic brake $35 (each)
  • Brake service $30
  • Fit brake pads $15 (free if during service)

Drivetrain

  • Gear service $30
  • Replace chain $10
  • Replace cassette $10
  • Adjust bottom bracket $15
  • Overhaul adjustable bottom bracket $30
  • Install cartridge bottom bracket $20
  • Install crankset/chainring $10

Handlebars, headset

  • Install bar tape $15
  • Swap flat handlebars $15
  • Change drop bar to flat bar (or vice versa) incl. fitting of levers, grips, cables $80
  • Adjust headset $10
  • Overhaul headset $20

Wheels

  • True and dish wheel $25
  • Replace spokes, true and dish wheel $35 (or $10 as part of a service)
  • Tube change (incl. tube) $20 ($30 for internal hub gears)
  • Custom wheel build $75
  • Axle adjust $15
  • Axle overhaul/replacement $30
  • Rohloff oil change $50
  • Shimano Nexus/Alfine hub lube $50
  • Overhaul internal gear hub $80

Accessories

  • Fit basket $15
  • Fit rear rack $15
  • Fit mudguards $25
  • Fit kids seat $25
  • Fit dynamo lights incl. wiring, crimps $50
  • Fit Porteur rack $30

We'll fit the following accessories for free if you buy them from us:

  • Battery lights
  • Bells
  • Grips
  • Kickstands
  • Pannier bags
  • Pedals
We'll also pump up your tyres for free.